Computer repair
If it plugs in, it's worth a look
Windows desktops and laptops from any maker, old machines and new ones alike. The diagnosis is free, so finding out what's wrong costs you a drive to Langford and nothing else.
Start here
Find your symptom
You don't need the right technical words. Choose the symptom closest to what you are seeing and Greg will work out the rest.
- Power
“It won’t turn on”
A dead power supply, a failed charger or charge port, a front-panel switch that gave up. Tested properly so the right part gets replaced, not all of them.
- Display
“The screen is cracked”
Laptop screen replacement on most models, and cable, port or graphics-card faults on a desktop.
- Windows
“Windows won’t start”
Boot loops, blue screens, an update that broke it, a login you can’t get past. Usually recoverable without wiping anything.
- Drive / RAM
“It’s gotten unbearably slow”
Almost always a tired hard drive. An SSD and a memory bump makes a seven-year-old laptop feel new for a fraction of replacing it.
- Malware
“Something popped up demanding money”
Virus, ransomware and scamware removal, plus a look at what got in and how.
How it goes
A clear answer before every next step
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Step 1 of 5: Intake
You describe what it does. Greg writes it on the tag and gives you a ticket number.
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Step 2 of 5: Diagnosis
Bench testing to find the actual fault — not a guess, not a parts-swap lottery.
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Step 3 of 5: Quote
A flat price, in writing, before a single screw comes out. You approve it or you don’t.
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Step 4 of 5: Repair
The actual repair — the failed part replaced, or Windows put back in order. Nothing swapped that isn’t dead.
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Step 5 of 5: Pickup
You get the machine, the old parts, and a plain-English note on what failed and why.
If the honest answer is that a machine isn't worth fixing, you'll hear that before spending money on it — and the diagnosis costs you nothing.
Not on the list?
Plenty of faults aren't. Describe it and Greg will tell you whether it's fixable.